Our Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund or replacement.
To start a return, you can contact us at firstname.lastname@example.org or by mail: 8083 S Jay Drive, Littleton Colorado 80128.
If your return is accepted, we’ll send you a refund or a replacement product.
You can always contact us for any return question at email@example.com or by mail: 8083 S Jay Drive, Littleton Colorado 80128.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific situation.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.